Continuously providing optimum results is a challenge for any company. Resilient people perform better in difficult circumstances, under pressure and in complex environments.We have accompanied a company in the aerospace industry to successfully enter the market for satellite control. Conditions for the young team were tough, due to heavy workload, financial risk, technical challenges and political involvement. We have set up a crisis intervention structure and a scheme to build resilience of individuals, groups and for on-boarding new team members.
The program was highly appreciated by the team and key resilience indicators raised dramatically. Early crisis intervention in case of errors or accidents enabled team members to quickly share lessons learned and to continuously improve the process. Moreover, satellite launches have been successful and the company is now well established.